An AI chatbot’s response to someone in distress was rated as more compassionate than a message written by a human professional. Given a genuine choice

In my work I often hear leaders describe walking into a room and knowing within a second or two whether it is safe to say

You’ve rehearsed exactly what you’re going to say in that hard conversation. You haven’t thought about whether they can actually hear it. Connection before content.

If your psychosocial risk plan and your leadership development plan live in two different folders, you have already built the gap the next audit or

Last Wednesday, something changed for every psychosocial safety strategy in NSW. Almost nobody has noticed. On 1 July, section 26A of the WHS Act came

  Your culture isn’t broken. It’s been spreading. By the time your engagement survey flags the damage, transmission has already been occurring for months. Think